CheapoAir
Complaint 108507 Details
- Date Occurred: 05/02/2014
- Reported Damages: $670.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I purchased my roundtrip from Austin, Tx. to Seattle Wa., a ticket that i prepaid from Cheapoair.com on March 15 2012... @ $629.00 + 46.70 in taxes & fees for a toatl of 670.70. I then had a notice that the air fair for my roundtrip ticket costs on United Airlines has gone down to $352.00 for the same round trip on the same airline. When I called Cheapoair customer service I had someone I don't think it was from this country (reading from what was obviously a script)...grill me on all my personal information only then to tell me that they can't help me out. That if I had a problem that I had to call the airlines direct - even though I booked thru Cheapoair!... this company is stealing your & my money!...DO NOT make the same mistake I did ...only use EXPEDIA or someother reputable online booking source... CHEAPOAIR IS A RIPOFF!
- Lexington78947 SBID #81eee6d0ac
- Posted 05/02/2014
Comments
- Lexington78947 SBID #81eee6d0ac
- Posted 05/03/2014
- After posting my initial disappointing response from Cheapoair.com I recieved a few emails with some attempts to help resolve my airline fare discrepency....slowly but surely Cheapoair started stepping up tothe plate (after I had to do the work with United Airlines get my cost reduction etc. Customer service & a manager really started providing excellent customer service and apologized & is continuing to work with me to make my flight finalized. They are taking the time to review my information & Uniteds information & really trying to make things right. I simply indicated that is all I wanted for someone to help me when I made that first call. Someone to actually have interest in helping me. They are doing so now & really are trying to make things right. Thank you Sydney
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Company Statistics
- Complaint Against CheapoAir
- Complaints Filed: 51
- Reported Damages: $54,613.47
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