HelpMe.com
Complaint 121767 Details
- Date Occurred: 06/05/2014
- Reported Damages: $29.99
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I asked HelpMe to give me advice about a car repair problem. I wanted them to advise me about the cost of repairing an odometer/gear/ indicator light. Every thing went through very well except I did not receive advice. When I tried to access my site with a password provided by them I could not. There is no way to contact them except there is a mailing address:237 W 35th Street, Suite 1101, New York, NY 10001. This happened June 4,2012 at 5:30 PM. I want them to refund the amount they have charged on my credit card. They provided a way to cancel but it is not available since I can't access my site.
- Joy SBID #82fb4edcdd
- Posted 06/05/2014
Comments
- geoffathelpme SBID #5d37d2d649
- Posted 07/23/2014
- This is Geoff from HelpMe. Joy's question received an expert answer within half an hour, but apparently our site had a problem with her login and she was unable to view it. We refunded Joy's money completely two days after she asked her question. In addition, I've sent her a link to her question, with the answer, and invited her to contact our support team or me directly if her login still doesn't work. Our goal at HelpMe is to get people the best expert answers to their questions. Although an answer was posted, I'm sorry we didn't succeed in that goal this time.
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Company Statistics
- Complaint Against HelpMe.com
- Complaints Filed: 3
- Reported Damages: $116.99
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.