Furniture Your Way/Ashley furniture
Complaint 124686 Details

  • Date Occurred: 06/12/2014
  • Reported Damages: $352.23

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Purchased New sofa from Furniture Your Way Oct 2010 and found it to be defective in July when adjusting the cushions. I notified them and they did repalce it but then we noticed another issue. The cushions sagged terribly. They ordered replacement cushions and they also were not right. They then ordered new foam and again, still not right. I complained and was required to take pictures and they agreed on the sagging and I asked for a replacement soafa to our liking that was around the same price.

After several weeks, into June of 2012, I was told by Kim the sales rep handling my claim, they refuse to do anything at all especially replace it or refund my $$. Please advise

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Business Profile Summary

  • Furniture Your Way/Ashley furniture logo

Company Statistics

  • Complaint Against Furniture Your Way/Ashley furniture
  • Complaints Filed: 1
  • Reported Damages: $352.23
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