Mass Street Group
Complaint 126951 Details

I applied for a loan through another company. When contacted by the loan company, they did not exclaim who they were or that they were a different company. They then said a deposit of $200 would be placed into the account in question, and a charge of $60 would be removed every 2 weeks until the loan plus intrest, equaling $300, was paid off.

After 3 payments of $60 automatically taken from the account I realized that it was not the original company I had contacted at all, but Mass Street Group. After contacting the company I was told that the $60 was a service fee, not payments on the loan like originally explained by the Agent handling the loan, misrepresenting the actual details of the loan before and after the first deposit.