Vanilla Visa
Complaint 126996 Details

  • Date Occurred: 06/18/2014
  • Reported Damages: $30.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

i purchase a $35 vanilla visa prepaid card for $40.09 on june 15/12 i used it on line 3 times for total of $9.90 then on june 19/12 it did not work so i call vanilla visa they ask me for the number on the card after i told them they said it was not a vanilla visa card there cards do not start with 4729 so i went on line to find out if other people where scam by vanilla visa and yes they were scam they purchase cards and they did not work. can you please look into this and find out what is going on. thank you

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Comments

  • VanillaVISACanada
  • VanillaVISACanada SBID #40b0a3f2a1
  • Posted 06/20/2014
  • Dear Valued Customer,

    We apologize for any difficulty you have encountered while trying to use our product. Vanilla Visa is committed to providing a quality product to our customers. We would be happy to review your card to resolve any issue which may be inhibiting you from using the card in the manner you choose. If you would contact us through email and provide us with your name, phone number and best possible time contact you please send the information to [email protected].

    For security purposes please do not send any card information. We are available 24 hours a day to assist our clientele. Thanks in advance for giving us the opportunity to assist you.
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Business Profile Summary

  • Vanilla Visa logo

Company Statistics

  • Complaint Against Vanilla Visa
  • Complaints Filed: 1
  • Reported Damages: $30.00
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