Derma Science
Complaint 131385 Details
- Date Occurred: 07/02/2014
- Reported Damages: $76,734.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I ordered the "magic" derma science products via Facebook on May 20, 2012. I was informed that I still qualify for the "free trial", and the product will be shipped to me. Needless to say, the product never arrived! After enquiring, I was told it has been shipped. I was infromed that the trial period was extended to June 30, 2012. Stil no product arrived. On Saturday evening, June 30, 21:15 I received an sms stating that my Visa card is being debited with R767,34. I realised that there was something wrong, and cancelled the card. On Monday, July 2, I phoned the customer care number, a South Africa number, and got thru to someone in the USA. They assured me that the order has been cancelled, and I have received an email to that effect. It sickens me that I have to now apply for a new card, report the fraud to my bank, etc. I am horrified to read all the reports, and wish these guys will be brought to book! This is scary - White Collar Cyber Crime!!! Valuable lesson learnt - buy well known, tried and tested products, available in stores.
- Janetz SBID #4f0940515f
- Posted 07/02/2014
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Company Statistics
- Complaint Against Derma Science
- Complaints Filed: 200
- Reported Damages: $1,334,355.26
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