www.UKAutoBuyer.co.uk
Complaint 138701 Details

MY CAR HAS BEEN ADVERTISED FOR SALE, I RECEIVED A TEXT MESSAGE FROM UK-AUTOBUYER OFFERING ME A REDUCED PRICE ON MY CAR, THEY REFERRED ME TO THEIR WEB SITE TO COMPLETE A VALUATION FORM THAT WOULD ALLOW THEM TO CONFIRM THEIR OFFER, THIS WAS DONE AND THEY OFFERED ME 7950.00 GBP FOR THE VEHICLE, AS MY SALE PRICE WAS 8200.00 GBP I THOUGHT THIS WAS A REASONABLE OFFER AND DECIDED TO PROCEED, THEY SAID THE OFFER WAS SUBJECT TO A MR PAUL SIMMS CHECKING THE VEHICLE, THE APPOINTMENT WAS ARRANGED FOR 24/7/2012 AM, SUBJECT TO ME PAYING THE REFUNDABLE APPOINTMENT FEE OF 50.00 GBP THIS WAS EXPLAINED AS NECESSARY TO INSURE WHAT I WAS TELLING THEM WAS GENUINE AND THEY WERE NOT BEING CONNED REGARDING THE APPOINTMENT, THEY LISTED IN THEIR TERMS AND CONDITIONS THAT THIS FEE IS TOTALLY REFUNDABLE SHOULD I AGREE TO SELL THEM THE CAR OR NOT. THEIR WEB SITE DIRECTS YOU TO THE NEAREST UKASH PAY POINTS AND EVEN GIVES YOU FULL PRINTED INSTRUCTIONS INCLUDING BAR CODE FOR THE SHOP KEEPER TO ISSUE THE VOUCHER, I DONE THIS AND PUT THE VOUCHER DETAILS IN THE UK-AUTOBUYER PAYMENT BOX, THAT RETURNED A PAYED IN FULL REPLY. WHEN THE APPOINTMENT DATE PASSED WITHOUT ANY RESPONSE FROM THEM I TRIED CALLING THE (20) LISTED OFFICE NUMBERS AND THE MOBILE NUMBER THAT MR PAUL SIMMS HAD SENT ME TEXT ON, BUT ALL HAVE NOW BEEN EITHER BLOCKED OR REFUSING TO TAKE CALLS. IT LOOKS VERY MUCH AS IF MY 50.00 GBP HAS GONE BUT I DO HOPE YOU CAN DO SOMETHING ABOUT THIS COMPANY, BEFORE SOMEONE ELSE GETS TAKEN FOR THEIR HARD EARNED MONEY, I HAVE LISTED A COMPLAINT WITH UKASH ON HOW THEY ARE MAKING THIS COMPANY LOOK VERY PROFESSIONAL AND HOW THEY ARE USING THEM.