Shopping Essentials
Complaint 1460 Details

Vitacost sold my information to Shopping Essentials who then charged me for some membership that I never agreed to authorized or received any information regarding this so called membership. Shopping Essentials then charged my credit card monthly from February 2009 to present month of June 2011. They began with the charge of 24.95 and then increased in a year to 26.95 without my consent or knoweldge. When I finally noticed and questioned them about it of course they said they sent e-mails about the charges and even the increases. I never received anything but the charge on my credit card which I didn't look at close enough to question. I did notice the charge a few times, but like others who have been scammed from this company, they got away with it. When I called them they said I could cancel and of course I didn't want to be charged again and I was so upset I said of course I want to cancel it and I never knew I even had it. Well, upon cancelling you null and void your chance of getting your money back. This is written in their bylaws they say. This thieves should not be in business. I never once received any type of information or advertisement from them for 2 and 1/2 years - yet they felt justified in charging me on what they called a "payment plan". What did I pay for? I had absolutely 0 benefit from them nor did I ever shop at their store. This is total scam and fraud and I don't understand how they are able to continue to do this to the unsuspecting consumer. One thing I have gained from this (even with my huge monetary loss) is the knowledge to check line by line my credit card charges and question something I am not sure of. I wish you could get the money from these people and in the meantime SHUT THEM DOWN so nobody else has to have their money illegally taken from them. This is theft and fraud.

Thank You,
Katheline