CW Marketing Oakville
Complaint 151491 Details

Through a link provided by amazon.uk I was made aware of this company, calling itself tvdvdboxset.co.uk and finally saw a chance to buy the complete DVD-set of the TV-series "Outer Limits" (1995 version) at a reasonable price (71.50 BP). Therefore on July 7th I ordered the 37-DVD-set using my friend's visa card for payment (of course, with her approval and in exchange for cash). I received a notice "order complete" with the order number 3310 on July 11th, stating that may order had been shipped. Shortly before, on July 9th, 119.95 USD were debited on my friend's account, but by an American company called CW Marketing Oakville, as I had been forewarned. Since then I have been waiting for my shipment, but nearly two months later there is still no sign of a delivery. To my request on August 1st I received the answer: "your package is now cleared and with your local carrier. Expect shipment in a week". Now I am convinced that this is just a big fraud being played on me (and - I fear - on many others): There is no address of the company given, no phone number, the offered DVD-sets are mostly not available from other sources (but sold at a 56% discount), the "company" answers my mails at 4-5 o'clock in the morning which is - even if you take the time difference into account - very late for a proper company.
Thank you for your interest and patience, and be warned