SureElec.com
Complaint 156280 Details

I bought some Iphone,ipad from website is sureelec.com I sent money by (westernunion). i think this company scam with everyone buying some from their website. and i see on website ( Craigslist.org they have some more website as www.faithfame.com and :www.hotefirm.com...vv.when i bought it, they said total cost like this. after sent to their money, they said must to pay 230 for custom. up to now, they still not refund for me.

Re: Payment 20120630030026
Hide Details

FROM:

Elec Sure

TO:

Khanh Tran

Message flagged
Sunday, July 8, 2012 6:26 AM
yes. payment is confirmed. here is weekend . we will send out items on Monday
thanks for your patience

From: Khanh Tran (Personal Info Removed)
To: Elec Sure <[email protected]>
Sent: Sunday, July 8, 2012 2:45 PM
Subject: Re: Payment 20120630030026

do you received money

From: Elec Sure <[email protected]>
To: Khanh Tran (Personal Info Removed)
Sent: Saturday, July 7, 2012 5:24 PM
Subject: Re: Payment 20120630030026

Here is weekend . we will send out items to custom on Monday .then you will get package in 4 days .
thansk for your patience .
From: Khanh Tran (Personal Info Removed)
To: Elec Sure <[email protected]>
Sent: Sunday, July 8, 2012 8:09 AM
Subject: Re: Payment 20120630030026

you said, 4days i will received it?

From: Elec Sure <[email protected]>
To: Khanh Tran (Personal Info Removed)
Sent: Saturday, July 7, 2012 4:39 PM
Subject: Re: Payment 20120630030026

Here is 7am now .we will contact our western union and send ou items on time



From: Khanh Tran (Personal Info Removed)
To: Elec Sure <[email protected]>
Sent: Sunday, July 8, 2012 7:34 AM
Subject: Re: Payment 20120630030026

yes, already for you received.

From: Elec Sure <[email protected]>
To: Khanh Tran (Personal Info Removed)
Sent: Saturday, July 7, 2012 4:32 PM
Subject: Re: Payment 20120630030026

Have you fixed the name ?
From: Khanh Tran (Personal Info Removed)
To: Elec Sure <[email protected]>
Sent: Sunday, July 8, 2012 7:18 AM
Subject: Re: Payment 20120630030026

are you send out my items

From: Elec Sure <[email protected]>
To: Khanh Tran (Personal Info Removed)
Sent: Friday, July 6, 2012 11:48 AM
Subject: Re: Payment 20120630030026

Here is weekend .we will contact our western union and confirm it .
once you payment is confirmed. we will send out items to your address on time and email you tracking number Asap.
Keep in touch
Many thanks .
From: Khanh Tran (Personal Info Removed)
To: Elec Sure <[email protected]>
Sent: Saturday, July 7, 2012 2:31 AM
Subject: Re: Payment 20120630030026

They already fixed your name. have you received it yet?


From: Elec Sure <[email protected]>
To: Khanh Tran (Personal Info Removed)
Sent: Thursday, July 5, 2012 7:55 AM
Subject: Re: Payment 20120630030026

Have you fixed the name to Jinying wei ?
we have been ready your items for you . hope to get your good news soon
Many thanks


From: Khanh Tran (Personal Info Removed)
To: Elec Sure <[email protected]>
Sent: Tuesday, July 3, 2012 3:55 PM
Subject: Re: Payment 20120630030026

Dear
I sent 200.00$ to Jinying wei this morning.
can you come W union store receive it.
Sender ; Khanh TRan
1439 ridge way apt # 3
Los angeles , ca 90026

MTCN : 273 946 5730

From: Elec Sure <[email protected]>
To: Khanh Tran (Personal Info Removed)
Sent: Monday, July 2, 2012 9:24 AM
Subject: Re: Payment 20120630030026

Dear friend :
Hope you verything goes well,
we have been ready your items with free gift for you .i hope to get your payment news . then we can ship your items out today on time .
Many thanks


From: Khanh Tran (Personal Info Removed)
To: Elec Sure <[email protected]>
Sent: Monday, July 2, 2012 4:41 AM
Subject: Re: Payment 20120630030026

OK, they fixed already for you. on monday i will come to WUion station send to you . because they do not let me sent by online. they need buy cash. i will do it sooner.

From: Elec Sure <[email protected]>
To: (Personal Info Removed)
Sent: Sunday, July 1, 2012 7:56 AM
Subject: Payment 20120630030026


Dear friend :
How are you doing tody ?
We have been ready your items for you . i know you paid 210 USD for your order aleady .but you have to fix the receiver name to " Jinying Wei ". you said you will make another payment for order today . i hope to get your good news . then we can confirm it and ship out items to your address today on time.
Waiting for your reply .
Many thanks .
The following is the details of your order:
Order number : 20120630030026
Product Model:Apple iPhone 4G 32GB (Factory Unlocked) black
Apple- iPad 2 with Wi-Fi - 32GB
VIP Price : 240 + 220 USD
Shipping Charge : free
Total Price :460- 50(western unioni transfer fees)= 410 USD
Free gift : Apple ipod touch 32GB (Pay for order at the same day )
Shipping address:khanh tran 1439 RIDGE WAY APT 3 Los angeles Califorina 90026 united state
Shipping method:UPS
please confirm your information and your shipping address
We accept payment ways :
1 The Western Union address is as following:
-first name is Jinying
- last name is Wei
-City: BeiJing
-Country: China
-Post Code: 100088
-We also need the belowing info from you after you have made the payment:
- MTCN (Money Transfer Control Number)
- your first name and last name
2 The Money Gram address is as following:
-first name is Jinying
- last name is Wei
-City: BeiJing
-Country: China
-Post Code: 100088
-We also need the belowing info from you after you have made the payment:
- Reference number
- your first name and last name
-The transfer receipt from Money gram
Guarantee:
1.We do business by law and honesty.
2.You can click "about us" button to check our company business licence.
3.We have done business more than three years ago, you click "send goods" to check the tracking number from our customers, we ship items to customers every day.
4.We can offer you proforma invoice if needed.
5.We have one month return policy, when you recieve the item if you don't satisfy, you can return to us and we can give you full refund.
Please give me a reply or chat with me online once you get my email, i am online now.
Best wishes!
Our Website: http://www.sureelec.com
Tel Number :0086-010-81837259
Email : [email protected]
MSN : [email protected]
Address :NO 9 Shang Di San Street Hai Dian District,Beijing China


























he




Reply to: Reply to Elec Sure
Send

Re: we sent the items to the custom for checking 20120630030026
Hide Details

FROM:

Elec Sure

TO:

Khanh Tran

Message flagged
Tuesday, July 10, 2012 12:15 PM
Our Website: http://www.sureelec.com
Tel Number :0086-010-81837259
Email : [email protected]
MSN : [email protected]
Address :NO 9 Shang Di San Street Hai Dian District,Beijing China

From: Khanh Tran (Personal Info Removed)
To: Elec Sure <[email protected]>
Sent: Wednesday, July 11, 2012 2:38 AM
Subject: Re: we sent the items to the custom for checking 20120630030026

Hello,
you said , when you received my money. I need that before 7/15/12. before i will come China. I have business in there and call on your store too.
can you send your phone number and add..

From: Elec Sure <[email protected]>
To: Khanh Tran (Personal Info Removed)
Sent: Monday, July 9, 2012 5:50 AM
Subject: we sent the items to the custom for checking 20120630030026

Hello friend,
we have confirmed your payment and sent the items to the custom for checking.because the custom are too busy to check out all our items today on time. your items will go through custom in 3 days. After they check your items,we will ship out them and send the tracking number to you.
Please keep in touch with us.
Looking forward to doing more business with you.
Have a great day!


From: Khanh Tran (Personal Info Removed)
To: Elec Sure <[email protected]>
Sent: Monday, July 9, 2012 2:41 PM
Subject: Re: Payment 20120630030026

why didnt you answer me?

From: Elec Sure <[email protected]>
To: Khanh Tran (Personal Info Removed)
Sent: Sunday, July 8, 2012 6:26 AM
Subject: Re: Payment 20120630030026

yes. payment is confirmed. here is weekend . we will send out items on Monday
thanks for your patience

From: Khanh Tran (Personal Info Removed)
To: Elec Sure <[email protected]>
Sent: Sunday, July 8, 2012 2:45 PM
Subject: Re: Payment 20120630030026

do you received money

From: Elec Sure <[email protected]>
To: Khanh Tran (Personal Info Removed)
Sent: Saturday, July 7, 2012 5:24 PM
Subject: Re: Payment 20120630030026

Here is weekend . we will send out items to custom on Monday .then you will get package in 4 days .
thansk for your patience .
From: Khanh Tran (Personal Info Removed)
To: Elec Sure <[email protected]>
Sent: Sunday, July 8, 2012 8:09 AM
Subject: Re: Payment 20120630030026

you said, 4days i will received it?

From: Elec Sure <[email protected]>
To: Khanh Tran (Personal Info Removed)
Sent: Saturday, July 7, 2012 4:39 PM
Subject: Re: Payment 20120630030026

Here is 7am now .we will contact our western union and send ou items on time



From: Khanh Tran (Personal Info Removed)
To: Elec Sure <[email protected]>
Sent: Sunday, July 8, 2012 7:34 AM
Subject: Re: Payment 20120630030026

yes, already for you received.

From: Elec Sure <[email protected]>
To: Khanh Tran (Personal Info Removed)
Sent: Saturday, July 7, 2012 4:32 PM
Subject: Re: Payment 20120630030026

Have you fixed the name ?
From: Khanh Tran (Personal Info Removed)
To: Elec Sure <[email protected]>
Sent: Sunday, July 8, 2012 7:18 AM
Subject: Re: Payment 20120630030026

are you send out my items

From: Elec Sure <[email protected]>
To: Khanh Tran (Personal Info Removed)
Sent: Friday, July 6, 2012 11:48 AM
Subject: Re: Payment 20120630030026

Here is weekend .we will contact our western union and confirm it .
once you payment is confirmed. we will send out items to your address on time and email you tracking number Asap.
Keep in touch
Many thanks .
From: Khanh Tran (Personal Info Removed)
To: Elec Sure <[email protected]>
Sent: Saturday, July 7, 2012 2:31 AM
Subject: Re: Payment 20120630030026

They already fixed your name. have you received it yet?


From: Elec Sure <[email protected]>
To: Khanh Tran (Personal Info Removed)
Sent: Thursday, July 5, 2012 7:55 AM
Subject: Re: Payment 20120630030026

Have you fixed the name to Jinying wei ?
we have been ready your items for you . hope to get your good news soon
Many thanks


From: Khanh Tran (Personal Info Removed)
To: Elec Sure <[email protected]>
Sent: Tuesday, July 3, 2012 3:55 PM
Subject: Re: Payment 20120630030026

Dear
I sent 200.00$ to Jinying wei this morning.
can you come W union store receive it.
Sender ; Khanh TRan
1439 ridge way apt # 3
Los angeles , ca 90026

MTCN : 273 946 5730

From: Elec Sure <[email protected]>
To: Khanh Tran (Personal Info Removed)
Sent: Monday, July 2, 2012 9:24 AM
Subject: Re: Payment 20120630030026

Dear friend :
Hope you verything goes well,
we have been ready your items with free gift for you .i hope to get your payment news . then we can ship your items out today on time .
Many thanks


From: Khanh Tran (Personal Info Removed)
To: Elec Sure <[email protected]>
Sent: Monday, July 2, 2012 4:41 AM
Subject: Re: Payment 20120630030026

OK, they fixed already for you. on monday i will come to WUion station send to you . because they do not let me sent by online. they need buy cash. i will do it sooner.

From: Elec Sure <[email protected]>
To: "[email protected]" (Personal Info Removed)
Sent: Sunday, July 1, 2012 7:56 AM
Subject: Payment 20120630030026


Dear friend :
How are you doing tody ?
We have been ready your items for you . i know you paid 210 USD for your order aleady .but you have to fix the receiver name to " Jinying Wei ". you said you will make another payment for order today . i hope to get your good news . then we can confirm it and ship out items to your address today on time.
Waiting for your reply .
Many thanks .
The following is the details of your order:
Order number : 20120630030026
Product Model:Apple iPhone 4G 32GB (Factory Unlocked) black
Apple- iPad 2 with Wi-Fi - 32GB
VIP Price : 240 + 220 USD
Shipping Charge : free
Total Price :460- 50(western unioni transfer fees)= 410 USD
Free gift : Apple ipod touch 32GB (Pay for order at the same day )
Shipping address:khanh tran 1439 RIDGE WAY APT 3 Los angeles Califorina 90026 united state
Shipping method:UPS
please confirm your information and your shipping address
We accept payment ways :
1 The Western Union address is as following:
-first name is Jinying
- last name is Wei
-City: BeiJing
-Country: China
-Post Code: 100088
-We also need the belowing info from you after you have made the payment:
- MTCN (Money Transfer Control Number)
- your first name and last name
2 The Money Gram address is as following:
-first name is Jinying
- last name is Wei
-City: BeiJing
-Country: China
-Post Code: 100088
-We also need the belowing info from you after you have made the payment:
- Reference number
- your first name and last name
-The transfer receipt from Money gram
Guarantee:
1.We do business by law and honesty.
2.You can click "about us" button to check our company business licence.
3.We have done business more than three years ago, you click "send goods" to check the tracking number from our customers, we ship items to customers every day.
4.We can offer you proforma invoice if needed.
5.We have one month return policy, when you recieve the item if you don't satisfy, you can return to us and we can give you full refund.
Please give me a reply or chat with me online once you get my email, i am online now.
Best wishes!
Our Website: http://www.sureelec.com
Tel Number :0086-010-81837259
Email : [email protected]
MSN : [email protected]
Address :NO 9 Shang Di San Street Hai Dian District,Beijing China


Re: customs 20120630030026
Hide Details

FROM:

Elec Sure

TO:

Khanh Tran

Message flagged
Thursday, July 12, 2012 7:17 AM
Dear friend ,
We are so sorry about that problem. we could not know that earily ..
According the new regulation ,. any of customers have to pay customs. we don't want trouble wtih deal.our shipping agency are waiting in custom.i promise after you pay for customs. you wil get your goods in 3 days .
i am sorry that we can't return your money now . because we have sent out your item, but it is in the port now . if we returned your money to you, but we can't get back our product . then we will lose our products . if you don't pay the tax, neither you nor us can get your product . hope you will consider it seriously .
wait for your good news !


From: Khanh Tran (Personal Info Removed)
To: Elec Sure <[email protected]>
Sent: Thursday, July 12, 2012 3:41 PM
Subject: Re: customs 20120630030026

i buy something from china, but nobody like you. i know you living in United State. but you send money to china. I don not trust you when i deal with you about Western Union. I let you know, this is your scam,. I dont care, r now i dont buy that. can you refund my money.
Thank you

From: Elec Sure <[email protected]>
To: Khanh Tran (Personal Info Removed)
Sent: Wednesday, July 11, 2012 1:18 PM
Subject: customs 20120630030026

Dear friend :
Hope you everything goes well .
We have contacted the officer in custom today, but there is a bad news for you:
Ms. Li Jing has delivered the Apple iPhone 4G 32GB (Factory Unlocked) black ; Apple- iPad 2 with Wi-Fi - 32GB Apple ipod touch 32GB (Pay for order at the same day )
to HaiDian Custom on July 9th, 2012. And our staffs have inspected the packing list. In fact, all formalities they have handed in all professional and clear, but according to the new regulation , we have to charge230 USD for additional exporting tax.
They asked 230 USD for the additional tax as penalty because your price is lower than China market.According to the new regulation , you need pay for 230 USD to clear custom as soon as possible.
I am sorry that we could not know it early! Please be considerate and check the invoice from custom . You should pay the tax to us as soon as possible so that we can clear customs for you quickly.


From: Khanh Tran (Personal Info Removed)
To: Elec Sure <[email protected]>
Sent: Thursday, July 12, 2012 4:10 AM
Subject: Re: we sent the items to the custom for checking 20120630030026

Are you send to my items?

From: Elec Sure <[email protected]>
To: Khanh Tran (Personal Info Removed)
Sent: Tuesday, July 10, 2012 12:15 PM
Subject: Re: we sent the items to the custom for checking 20120630030026

Our Website: http://www.sureelec.com
Tel Number :0086-010-81837259
Email : [email protected]
MSN : [email protected]
Address :NO 9 Shang Di San Street Hai Dian District,Beijing China

From: Khanh Tran (Personal Info Removed)
To: Elec Sure <[email protected]>
Sent: Wednesday, July 11, 2012 2:38 AM
Subject: Re: we sent the items to the custom for checking 20120630030026

Hello,
you said , when you received my money. I need that before 7/15/12. before i will come China. I have business in there and call on your store too.
can you send your phone number and add..

From: Elec Sure <[email protected]>
To: Khanh Tran (Personal Info Removed)
Sent: Monday, July 9, 2012 5:50 AM
Subject: we sent the items to the custom for checking 20120630030026

Hello friend,
we have confirmed your payment and sent the items to the custom for checking.because the custom are too busy to check out all our items today on time. your items will go through custom in 3 days. After they check your items,we will ship out them and send the tracking number to you.
Please keep in touch with us.
Looking forward to doing more business with you.
Have a great day!


From: Khanh Tran (Personal Info Removed)
To: Elec Sure <[email protected]>
Sent: Monday, July 9, 2012 2:41 PM
Subject: Re: Payment 20120630030026

why didnt you answer me?

From: Elec Sure <[email protected]>
To: Khanh Tran <[email protected]>
Sent: Sunday, July 8, 2012 6:26 AM
Subject: Re: Payment 20120630030026

yes. payment is confirmed. here is weekend . we will send out items on Monday
thanks for your patience

From: Khanh Tran (Personal Info Removed)
To: Elec Sure <[email protected]>
Sent: Sunday, July 8, 2012 2:45 PM
Subject: Re: Payment 20120630030026

do you received money

From: Elec Sure <[email protected]>
To: Khanh Tran (Personal Info Removed)
Sent: Saturday, July 7, 2012 5:24 PM
Subject: Re: Payment 20120630030026

Here is weekend . we will send out items to custom on Monday .then you will get package in 4 days .
thansk for your patience .
From: Khanh Tran (Personal Info Removed)
To: Elec Sure <[email protected]>
Sent: Sunday, July 8, 2012 8:09 AM
Subject: Re: Payment 20120630030026

you said, 4days i will received it?

From: Elec Sure <[email protected]>
To: Khanh Tran (Personal Info Removed)
Sent: Saturday, July 7, 2012 4:39 PM
Subject: Re: Payment 20120630030026

Here is 7am now .we will contact our western union and send ou items on time



From: Khanh Tran (Personal Info Removed)
To: Elec Sure <[email protected]>
Sent: Sunday, July 8, 2012 7:34 AM
Subject: Re: Payment 20120630030026

yes, already for you received.

From: Elec Sure <[email protected]>
To: Khanh Tran (Personal Info Removed)
Sent: Saturday, July 7, 2012 4:32 PM
Subject: Re: Payment 20120630030026

Have you fixed the name ?
From: Khanh Tran (Personal Info Removed)
To: Elec Sure <[email protected]>
Sent: Sunday, July 8, 2012 7:18 AM
Subject: Re: Payment 20120630030026

are you send out my items

From: Elec Sure <[email protected]>
To: Khanh Tran (Personal Info Removed)
Sent: Friday, July 6, 2012 11:48 AM
Subject: Re: Payment 20120630030026

Here is weekend .we will contact our western union and confirm it .
once you payment is confirmed. we will send out items to your address on time and email you tracking number Asap.
Keep in touch
Many thanks .
From: Khanh Tran (Personal Info Removed)
To: Elec Sure <[email protected]>
Sent: Saturday, J

Reply to: Reply to Elec Sure