Green Coffee Diet, LLC
Complaint 159615 Details

I ordered Green Coffee from the website with the #1-866-214-2545 and advertised by Dr. Oz. I used my debit card to pay the purshase. When I looked at my transaction history for my debit card, the number showed "1-888-608-9614. I called that number on Sep.21 and a lady named Denise answered the phone representing herself as a customer service representive for Green Coffee. She said I should receive it by today. I have received nothing in the mail. I also called 1-866-214-2545. A customer service representive implied that someone will call me back shortly. "Drew Davis" left me a message and requested me to e-mail him at [email protected] with receipt and tracking #. I emailed him with the information. He replied back an said that I am defintely not his customer.
This is the copy of my email response:Sandra,

Thank you for responding to my voice mail. You are definitely not our
customer. You need to contact the com[pany @ Pure Green Coffee. Sorry
we cannot help you.

Drew


Quoting Sandra Perkins [Personal Information Removed]

> Attention Drew Davis:
>
>
>
> ________________________________
> From: Pure Green Coffee [[email protected]]
> Sent: Thursday, September 20, 2012 4:28 PM
> To: Sandra Perkins
> Subject: Request received: RE: Order Confirmation #564323: I ordered
> green coffee back on Sep. 6 and had not received it...
>
> ##- Please type your reply above this line -##
> Ticket #23917: RE: Order Confirmation #564323: I ordered green
> coffee back o...<https://greencoffee.zendesk.com/tickets/23917>
>
>
> Your request (#23917<https://greencoffee.zendesk.com/tickets/23917>)
> has been received and is being reviewed by our support staff.
> To add additional comments, reply to this email or click the link below:
> http://greencoffee.zendesk.com/tickets/23917
>
> ________________________________
>
> Sandra Perkins, Sep 20 05:28 pm (EDT):
>
> RE: Order Confirmation
> #564323<https://greencoffee.zendesk.com/tickets/564323>: I ordered
> green coffee back on Sep. 6 and had not received it yet. Please call
> me at [Personal Information Removed] ASAP and let me know what is going on with my order.
>
> Thank you, Sandra Perkins
>
> ________________________________
>
> From: Pure Green Coffee
> [[email protected]]
> Sent: Thursday, September 06, 2012 7:09 AM
> To: Sandra Perkins
> Subject: Order Confirmation
> #564323<https://greencoffee.zendesk.com/tickets/564323>
>
> Order Confirmation
>
> Order Number: 564323
>
> Ordered On: 09/06/2012 08:09am
>
> Bill to
>
> [Personal Information Removed]
>
> Ship to
>
> [Personal Information Removed]
>
> Items in Your Order
>
> GreenCoffeeBean 1 Month Supply
>
> Sub Total:
>
> $48.00
>
> Shipping:
>
> $4.95
>
> Sales Tax:
>
> (0.00%) $0.00
>
> Order Total:
>
> $52.95
>
> [http://x.jmxded92.net/o.z?r=1286022465&d=492731]
>
>
>
> This email is a service from Pure Green Coffee
>
> Message-Id:V0QQZRGX_505b8a9ae5593_12331a96270687842_sprut
>