Elite Cruise Options, Inc
Complaint 159658 Details

  • Date Occurred: 09/13/2014
  • Reported Damages: $2,796.03
  • Location: Orlando,Fla

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

My husband and I paid in advance for a trip to Ireland scheduled for October 1, 2013, to date we have not documentation of said trip. I have emailed them and called them to no avail and still do not have anything. Filed 2 complaints with better business bureau and they falsified information on their response stating they had been in contact with me regarding a delivery of 9/13/12 with receipt and itinerary. Then I received a email stating 9/19/12 for delivery and still nothing. they will not return calls or email that I have sent regarding this matter. My neighbors are also involved on the trip and we have received nothing at all.

  • Seeking Resolution: Other
  • Need documentation on trip as promised or a full refund as soon as possible. Have waited 2 months for receipt of trip and received nothing.

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Comments

  • Susan
  • Susan SBID #1d31f1dd6e
  • Posted 10/05/2014
  • Doris,

    See my complaint re Elite Cruise Options inc, We are out by $5,109 for the Celebrity cruise and $2,960 for all of the 'extra's' she promised us. I have now sent my complaint to the Attorney General of Florida. We are in the UK and I believe she thinks that we will just roll over and take the hit of her fraudulent activity, as, we are 000's of miles away, however, this is not the case. She promised us a discounted FAM rate if we booked with her when we met her, her husband (David) and daughter (Harley) onboard the Celebrity Constellation in Feb/March 2011, which we did, it has turned out to be a nightmare. She has lied and defrauded us and if, this is not resolved through the departments available, we will no doubt have to issue in Court against her, which, will incur further costs and I will be aiming for compensation for the amount of time this matter continues to take up of mine, notwithstanding, the stress that this has caused.
    Regards
    SAB
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  • Susan
  • Susan SBID #1d31f1dd6e
  • Posted 10/17/2014
  • FURTHER EMAIL SENT TO ELITE CRUISE OPTIONS INC - 12TH OCTOBER 2012


    Kathleen & Paul,

    Please note that I have now composed my email with all attachments for further action and this will be sent on the evening of the 18th October 2012, unless I receive settlement in the amount of $5,109 from you.

    The following Agencies/Cruise Companies and worldwide websites which will be sent the email and attachments are:

    1. Attorney General’s Office
    2. The Florida Bar
    3. Orange County Consumer Fraud Unit
    4. DACS
    5. BBB
    6. CLIA
    7. FBI
    8. Royal Caribbean
    9. Celebrity Cruises
    10. Scambook
    11. ISHCC
    12. Twitter

    Susan Armstrong-Brookes
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  • Elle62
  • Elle62 SBID #f72c171c4b
  • Posted 10/23/2014
  • Re the above comments - PLEASE LET THIS BE A WARNING TO EVERYONE.....

    DO NOT HAND MONEY OVER TO ELITE CRUISE OPTIONS INC as you will lose it. They are a disgrace to the Travel Industry - BE WARNED !!!

    Elle
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Business Profile Summary

  • Elite Cruise Options, Inc. logo

Company Statistics

  • Complaint Against Elite Cruise Options, Inc.
  • Complaints Filed: 4
  • Reported Damages: $16,334.03
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