Priority Money Club
Complaint 161857 Details

Well it seem the PMC have struck again..they took details over the phone from my partner & assured her that they would only take £1 from her bank to verify who she was,that was around 3 weeks ago & they have taken a card payment this morning for £68
I looked into their term & conditions & found this

11. We charge a fee for providing our services. We specify the fee as part of our communications with You. If We provide You with no services other than acting as a loan or finance broker and You do not effect a loan or debt related solution offered by a lender or finance related company within the 10 weeks We act for You, We will refund the fee less the £5 brokerage fee provided for by the Consumer Credit Act 1974. Refunds must be requested in writing by completing our Refund Request Form to avoid refunds being sent incorrectly. Our refund request form can be requested by logging in to www.prioritymoneyclub.co.uk. To facilitate Us processing payments and post dated payments You authorise Us to retain your charge, credit or debit card details.

12. If We provide services other than acting as a loan or finance broker, We shall be entitled to the entire fee for those services. If We introduce You to a lender or financier that makes You a loan or finance offer, in addition to the fee you pay us We may also receive a variable commission from the lender or financier (more detail is available on request) and You agree that We may retain it. If after we enter into this agreement you commission us to perform another service for you then you agree that the initial broker fee you paid us will be transferred over by us to cover our charges for this separate service. You understand that even if we are unsuccessful in finding you an acceptable loan but you commission us to perform an additional service then this will forfeit your right to a refund for your brokerage fee.

13. Under Financial Services (Distance Marketing) Regulations 2004 you have a right to cancel your membership application within 14 days of receiving these terms and conditions and receive a refund. If You wish to cancel your application, You must write to Priority Money Club Limited notifying us. In this event We will refund your fee within 14 days of the date on which You write to Us to cancel your application. Any such requests should be made to: Customer Service Department, Priority Money Club Limited, Customer Service Dept, PO Box 304, Leeds, LS16 0FE.

Hope this helps & we will be going to request a full refund :)