Genuine Batteries
Complaint 165397 Details

  • Date Occurred: 09/25/2014
  • Reported Damages: $24.00
  • Location: Texas

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

    • Genuine Batteries Complaint / User Submitted Image #165397

The adapter I ordered in September arrived in a week, but it was broken. Now I struggle to send it back, but the company doesn't answer my emails or phones.

During the last discussion on the phone, we agreed on what to do to return the damaged product. After 2 weeks, I am still waiting for the pre-paid laber to send the adaptor back.

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Comments

  • Dave
  • Dave SBID #4979483282
  • Posted 10/25/2014
  • I too have an order placed since a week and havent received it. I got the shipment tracking number the same day, but USPS doesnt have any data about that tracking number.

    Which number did you call to reach them?
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  • mara71ro
  • mara71ro SBID #0e349fb849
  • Posted 10/26/2014
  • Dave, Genuine Batteries sent me the product I ordered, but it was broken. Now, it is impossible for me to return it: the company refuses any kind of communication with me. I sent a complaint to BBB. I am waiting for an answer.

    I wish you good luck!
  • Was this helpful?

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Business Profile Summary

  • Genuine Batteries logo

Company Statistics

  • Complaint Against Genuine Batteries
  • Complaints Filed: 4
  • Reported Damages: $408.00
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