ExcelaTrim
Complaint 166837 Details
- Date Occurred: 10/01/2014
- Reported Damages: $79.00
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The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Rachael Ray advertised a 30 day free trial and results of her 30 day program. 14 days from ordering a free trial, my credit card was billed. upon calling i was told i missed the fine print of this scam and i can't find the offer on Rachael Rays web site any longer to verify.
- Anonymous SBID #ff3dba3297
- Posted 10/13/2014
Comments
- Dana192 SBID #156a3aa238
- Posted 10/15/2014
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Hello Anonymous,
I would like to apologize for any misunderstanding. You do receive a 30 day supply for the cost of shipping to try out for 14 days. As you are checking out, directly to the right of where you enter your credit card information are the terms and conditions. If you live in Canada you would have had 24 days from the day you placed your order to call in and cancel and 18 days in the US. If you had called to cancel you would have been issued an RMA number to return the unused portion. Please feel to call our Customer Service line so we may discuss your account and what we can do to help you.
Customer Service Management
1-855-453-7013
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Company Statistics
- Complaint Against ExcelaTrim
- Complaints Filed: 96
- Reported Damages: $11,942.88
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