ExcelaTrim
Complaint 168849 Details
- Date Occurred: 09/24/2014
- Reported Damages: $160.00
- Location: colorado
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
My credit card was charged after I did not send the product back or cancell in time. When I realized it was only 14 day trial and charged my card I called right away. \customer service sent me confirmation emails of my cancelled order and told me to send the product back with the RMA number. I sent both the excelatrim and the colon cleanse back via canada post which cost me an additional $30 something dollars once buying the envelopes and postage. Now a month later and they are saying they still have not received my order back in the warehouse and they will not credit me my money back.. So now I have paid for the product I no longer have and they are trying to blame this on canada post, usps and canada customs...
total scam....
Sincerely,
Sherri Eldridge
Brampton, Canada
- Seeking Resolution: I'm Looking for a Refund
- Refund Amount: $ 160.00
- sherri-lee SBID #a45129881b
- Posted 10/18/2014
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Company Statistics
- Complaint Against ExcelaTrim
- Complaints Filed: 96
- Reported Damages: $11,942.88
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