Archives.com
Complaint 173155 Details

  • Date Occurred: 10/30/2014
  • Reported Damages: $39.95
  • Location: Provo, UT

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I was billed 39.95 on 10/29/12 for a recurring checkcard purchase. I have not had nor maintained an account with archives.com. At one time, a couple of years ago I did initiate a "free trial" but cancelled within the time period. I have not been billed since. My bank confirmed that there have been no charges by that company in the account history as well.

I spoke with a representative who searched using my card number, date of charge, email addresses and they claim "I am not finding anything with your name or that information with charges for those dates."

  • Seeking Resolution: I'm Looking for a Refund
  • Refund Amount: $ 39.95

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Comments

  • ArchivesAdmin
  • ArchivesAdmin SBID #ecc87b31af
  • Posted 10/30/2014
  • We are sorry that you are running into those charges. We want to make sure you do not run into that again and get that money back to you. Do you know of any other e-mail or username the account might be in? If you find anything we will be able to help you at 1-888-896-4442.
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Business Profile Summary

  • Archives.com logo

Company Statistics

  • Complaint Against Archives.com
  • Complaints Filed: 424
  • Reported Damages: $24,090.81
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