Citizens Primary Lending Source/ The Lending Center
Complaint 184992 Details

I have been had the same way as all the other complaints.....never to see the money again i'm sure how ever i won't keep trying. They emailed me saying I was approved for a loan.Then there were a few phone calls, they sent what seemed to be a legit contract and they said I had to pay the collateral fee, which I did. They always seemed to be more than willing to answer the phone when they wanted your money but then nothing after they had it. since I was a first time applicant I had to pay the basic coverage, and then they required and extra sum of money as they waited to long for the loan to be processed so the lenders were backing out....... They told me they would do their best to wave the 15 day return policy and return it to me within 3-5 days. It’s already been 4 days. I highly doubt I will see my money again. the people I spoke with in order were "Michael Preston ext 231, who was supposedly suspended, Amy Reynolds ext 122( from the legal department), Mr. Walker and a Mr Hudson ext 100 and then a Mr. Walker at their supposed customer service main line. As well the people I had to send money to via western union were Omar Silvera, Michelle Wall, and Kim Herder.....which are also fake names I am sure.... I checked the transfer numbers and the money was all picked up but when I asked why pick up the money if it’s not the amount there was no answer. I am reporting them to the Canadian Fraud Center and western union.