YoursPay
Complaint 186905 Details
- Date Occurred: 11/29/2014
- Reported Damages: $130.00
- Location: ?
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I placed an order for a Abercronbie & Fitch jacket and T-shirt Coming to the sum of $130.00
I received a confirmation of payment from Yourspay
"Dear (Personal Information Removed):
Your transaction was successful.Thanks for choosing our payment service.
-------------------------------------------------------------------------------------------------------------------
The order details are as follows:
-------------------------------------------------------------------------------------------------------------------
Order No.: 20121129072047
Payment Date&Time: 2012-11-29 07:22:48.553
Amount: 130.0 USD
Payment No.: YS1211290720481333
Due to the foreign exchange rate, the amount displayed on your statement might be a little bit different from the real price.
You can also check your order status and confirm the merchandise delivery on our bill support webiste of http://service.yourspay.com
Please note "SZ KUNSUNTA TECHNOLOGY CO.,LTD" will be displayed on your credit card statement instead of the website from which you purchased the mentioned product.It's just used for sending bill statement by the seller's payment processor as a tool.
-------------------------------------------------------------------------------------------------------------------
Should you need any further assistance, please don't hesitate to contact our Customer Services department at [email protected] with the transaction details listed above or visit our bill support webiste of http://service.yourspay.com
Tel: 86-0755-25846774
Fax: 86-0755-25846617
E-mail: [email protected]
If you have any questtion,you can login in the webiste of http://service.yourspay.com/send.go?action=findAllReplyMsg&email=(Personal Information Removed)&password=74ED58405C548528FA9D9593FD216AEA&orderNo=YS1211290720481333 to leave a message .
-------------------------------------------------------------------------------------------------------------------
If you have any question, please don't hesitate to contact us!"
I phoned Yourspay this morning and i got through to someone. He asked me for my Payment No (YS1211290720481333) and told me that it was an order coming to the sum of $130 and said that he will get onto the company now and i should have a reply within 2 days...
Then i had another e-mail saying :
"Dear Customer,
Thank you for contacting YourSPay. We are the online credit card payment gateway.
Your message has been forwarded to the merchant who will reply to you ASAP,if you need further assistance,plz feel free to contact us.have a nice day,
Sincerely,
Customer Service Center
YourSPay.
Gavinmeng"
This is the message that got me worried because it doesn't say "Dear Tom" there are no images or anything with the e-mail and whoever it is has spelled "please" as "plz".
I then had a search on the web for Yourspay and found many many complaints.
Can anyone help me or shed some light on what i should do?
Any help or respose would be appreciated.
Thanks in advance,
Tom.
- Seeking Resolution: I'm Looking for a Refund
- Refund Amount: $ 130.00
- Tomstelcel SBID #fa985214ff
- Posted 12/04/2014
Comments
- majella SBID #1d8912364c
- Posted 02/04/2013
- Hi there to all that payed money through yourspay. I ordered a dress on the 16th january 2013 i immediately new that something wasnt right when i went into check when delivery would be i couldnt make contact. But i sent a email to cs.yourspay.com outlining that i wanted my refund after reading on scambook the complaints i told them i new they where scaming people and that they did reply back and said that i would receive a refund in 10 to 30 days i didnt think i would get a refund but they did on the 31st january so i was lucky enough what i can say is keep emailing them letting them know about them scaming people and a refund might work goodluck and i hope this helps
-
- thumb up
- 0
- thumb down
- 0
- flag
Similar User Submitted Complaints ▼
Do You Have a Complaint?
Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!
Submit a Complaint NowBusiness Profile Summary
Company Statistics
- Complaint Against YoursPay.com
- Complaints Filed: 150
- Reported Damages: $1,023,198.53
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.