CorsairCS.com
Complaint 188574 Details

http://server.iad.liveperson.net/hc/88897769/?cmd=file&file=chatStart&site=88897769&sessiDayanna'

Dayanna: Thank you for contacting our 24/7 online chat support. Is there a specific concern we can assist you with? We will be more than glad to help you.

@yahoo.com: i have a charge on my back account i do not know who you guys are.

@yahoo.com: what services do you provide

Dayanna: Let me go ahead and pull up the record to find out why you been charged

Dayanna: May i have the last 6 digits of the card been charged and full name, merchant name and transaction date please

@yahoo.com: 11/29/2012 # DEBIT PURCHASE CORSAIRCS.COM 8779180503 GB 233300022338 12345678 Nov 28 @ 1:39am

@yahoo.com: it was for 1 dollar

@yahoo.com: i have to get my card

Dayanna: Ok I will need the information requested

Dayanna: i can wait..

Please wait while I transfer the chat to 'Bonnie'.

You are now chatting with 'Bonnie'

@yahoo.com: xxxxxx

@yahoo.com: hi bonnie

Bonnie: Thank you in order to track all the charge information I need your full name please.!

@yahoo.com: xxxxxxxx

Bonnie: Is this your second last name Saafi.?

@yahoo.com: no

Bonnie: *Can you please provide me the Date and the amount of the charge/s ?

@yahoo.com: 11/29/2012 # DEBIT PURCHASE CORSAIRCS.COM 8779180503 GB 233300022338 12345678 Nov 28 @ 1:39am

Bonnie: Is this your information Address: PO BOX xxx

Bonnie: ZIP: xxxxx
Bonnie: City: xxxxxxx State/Province: Texas

Bonnie: Country: United States

Bonnie: Continent: North America

Bonnie: ?

@yahoo.com: that is it

@yahoo.com: texas

@yahoo.com: that is the us

@yahoo.com: I do not understand the charge of 1 dollar

@yahoo.com: what services do you provide?

Bonnie: In this case the charge is for an adult content subscription sir.!

@yahoo.com: which site would that be

Bonnie: what would you like to do with this subscription.?

Bonnie: allelitepass.com

Bonnie: is the site name.!

@yahoo.com: i do not go there so i have no use for the account

@yahoo.com: 12/01/2012 # DEBIT PURCHASE SALARIANCS.COM 8777960542 GB 233500010549 12345678 Nov 30 @ 1:42am

@yahoo.com: do you know anything about this company as well

Bonnie: That is correct that is another adult subscription to the site mitzas.com

@yahoo.com: i really do not need these accounts

Bonnie: If you want I can cancel these subscriptions in order to avoid further charges.!

@yahoo.com: please cancel

@yahoo.com: thank you

Bonnie: Just a second please.!

Bonnie: the subscriptions are now canceled and here is your confirmation number 2624585

Bonnie: Is there anything else I can assist you with?

@yahoo.com: SUPPORTTEML.COM, IMMORTALMCS.COM, CARRIERCS.COM, OBSERVERSCS.COM, RFLTDSUPPORT.COM, CORSAIRCS.COM, SALARIANCS.COM. WWW.ATHOMEWORK.COM are these also companies that you work with?

Bonnie: yes sir.!

@yahoo.com: i would not like to get any other charges that i did not expect

Bonnie: Sure everything have been canceled and you wont be charged again.!

Bonnie: you dont have anything to worry about.!

Bonnie: Is there anything else I can assist you with?

@yahoo.com: will this charge be put back in my account?

Bonnie: In this case the charges are not refundable since they were trial subscriptions and the terms and conditions were accepted.!

Bonnie: Is there anything else I can assist you with?

@yahoo.com: i do not recall being on those site but the info on the web sure look fishy and much like a credit card scam. I am not embrassed about a site i never visited.

@yahoo.com: so refund or I will turn this over to the FBI

@yahoo.com: this is fraud i want your legal department address

Bonnie: the charges have been refunded and you wont be charged again.!

Bonnie: Is there anything else I can assist you with?

@yahoo.com: yes the legal department address

Bonnie: What do you mean with that.?

Bonnie: Our address.?

@yahoo.com: your company has a department that has lawers. if they have an address i need it. not anything bad about you.

Bonnie: In this case you will need to send an email to the address [email protected]

Bonnie: Is there anything else I can assist you with?

@yahoo.com: You see a real company with a license has a team to deal with people like me. it is generally a legal department

@yahoo.com: an email address is not really what i need.

Bonnie: That is correct but you will need to contact our financial department by an email because they handle the information.!

@yahoo.com: is there a phyical address

@yahoo.com: i can send a letter to

@yahoo.com: by the way you have been very professional

@yahoo.com: thank you

Bonnie: Oh thank you very much for the feedback let me see what is the correct procedure to follow in this case.!

@yahoo.com: ok

@yahoo.com: I am happy to wait for you.

Bonnie: Sir sorry for the long delay I was getting the address needed and here it is c/o molding box, 2625 South 600 west, Salt Lake City, UT 84115.

Bonnie: Is there anything else I can assist you with?

@yahoo.com: no thank you

@yahoo.com: have a great day

Bonnie: Thank you for visiting us. If you have any further questions or concerns, do not hesitate to contact us back. We are online 24 hours a day, 7 days a week.

Chat session has been terminated by the site operator.