Derma Juvenate
Complaint 199044 Details

  • Date Occurred: 12/22/2014
  • Reported Damages: $91.90
  • Location: .433 Plaza Real, #275 Boca Raton, Fl33431 U.S.A.
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I gave the firm my Visa Debit Card No.to pay £1.99 shipping charge for a ''FREE Trial'' of their skin cream. This was debited to my account on 8/12/2012. Order No.177758. On 22/12.2012 my account was further debited with £89.91 without reason. I have received NOTHING AT ALL from the firm.

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Comments

  • Jennifer
  • Jennifer SBID #8d9190c740
  • Posted 01/12/2013
  • Maurice, you might like to read the message I posted in response to another UK poster's complaint about Derma Juvenate. The number of her complaint was 189462, her name was Janet and her complaint was dated 12/11/2012.
    When you accepted the free trial, you agreed to their Terms and Conditions and thus agreed to receive further shipments of the product at full cost. In theory, you can return the products within a certain very short time frame, but in my opinion, these people are scoundrels and I don't know whether any refund would actually arrive. (Unfortunately, my mother, who also fell for their devious sales practices, left it too late even to apply.) But if you wish, you can cancel your "subscription"/ "membership" or whatever immediately, so that your credit card is not charged again. (My mother's card was charged twice within a matter of days. It is my belief that the second charge was actually fraudulent.) You can cancel by going to their web site, where there's a link for doing so. (Needless to say, it's not at all obvious, but it is there.)
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Business Profile Summary

  • Derma Juvenate logo

Company Statistics

  • Complaint Against Derma Juvenate
  • Complaints Filed: 359
  • Reported Damages: $71,068.95
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