AJ Richies
Complaint 199941 Details

I ordered a Nikon D5100 for 489. and was charged 648.99. I originally ordered the camera with lens, and they mmediately called to pressure me into buying an extended life battery for 80 dollars, which I first said ok then called back to cancel the battery as it was available for on third the cost elsewhere. What they sent was a bundle with other things and what they claim was a USA version of the camera, since what they now claimed that I with no english. I have been buying cameras for years and this is hogwash! this is the bait and switch that used to exist whwn buying photo equipment but was by and klargely changed by the advent of Amazon and the likes. It took me a week to talk to customer service, and they made that I was lucky to get the US version. Yhey offered to take everything back and give me the Malaysian version, but this would open up more problems, as the there is no Malaysian version listed on their site. It is impracticable as I need the camera now. I offered to return the battery and the tripod for a credit of 80. but thay said they upgraded me( without my consent) to the USA model and want it back. I do not think I would ever see any camera, as i do not trust them and there is no Malasian model to be sold in the US. You need to stay away from this vendor, as they are very hard to deal with if you have a problem(my experience) and they are not doing business in an accepable way.