Ultra Slim Patch
Complaint 200869 Details
- Date Occurred: 01/07/2013
- Reported Damages: $89.95
- Location: Online
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
About two weeks ago I placed and order for a free 30 trial for ultraslimpatch. The only cost I agreed to and was okay with was a 1.95 S&H fee. About a week ago, after I had received the patches I noticed an additional debit on my card for $89! I called the company to dispute, the gentleman I spoke with was very rude, and said I could send the patches back and would receive a 20.00 refund because of a "restocking" fee. My source of contention is that the only product I received was the "free" trial period patches that I had paid the 1.95 for. The 89.00 charge is fraudulent as I received no further product or services. I was directed to read the terms and conditions and there in fine print it states that they will charge you seven days after you place an order for a subscription service. I've spoken with my bank and there isn't much my bank is willing to do about it either, but I did file a claim and my bank is going to try.
- Seeking Resolution: Other
- A refund is entirely necessary but I would also like them to change their business practice of hiding charges in the terms and conditions and be upfront about the costs associated with their service. Additionally, I would appreciate an apology for the way I was treated will I called customer service to dispute the charge.
- Shanneen SBID #6a883f8a23
- Posted 01/16/2013
Comments
- kristoffer SBID #919402bfb0
- Posted 04/05/2013
- Learn to read the terms and conditions and this wont happen to you again. Just like Netflix free trial if you don't call to cancel they continue to charge your account. Stupid people need to learn to read
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Company Statistics
- Complaint Against Ultra Slim Patch
- Complaints Filed: 17
- Reported Damages: $1,843.06
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