Vydox
Complaint 205415 Details

  • Date Occurred: 01/16/2013
  • Reported Damages: $184.93

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Ordered the trial of Vydox on 12/02/12. On 12/04/12 $4.95 was deducted for the trial. I received the trial package and on 12/19/12 my account was charged $89.99, unauthorized. I didn't notice it right away and then I received another package and was again charged $89.99, also unauthorized. I returned both packages of the product by certified mail with a letter enclosed, reminding them of their "4.95 trial offer" and requested a refund. That was on 01/18/13.
On 01/28/13, I received the package back marked "refused" so I called them. I got a runaround excuse, was told I never signed up for the trial offer. I reminded them of their "money back guarantee" and they told me to fax them a copy of it. I'm going to do that but I don't hold out much hope of recovering my money.

  • Seeking Resolution: I'm Looking for a Refund
  • Refund Amount: $ 184.93

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Business Profile Summary

  • Vydox logo

Company Statistics

  • Complaint Against Vydox
  • Complaints Filed: 194
  • Reported Damages: $59,672.69
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