DenimExpressOnline
Complaint 205536 Details

I ordered 2 NorthFace Denali Fleece Jackets on this website for 89.00 each on 12/2/12. I was told I would receive a email w/notification of order & tracking. After numerous emails to them ,I never heard from them! Then on 12/16/12 I recieved them both. Tho 1 had a hole on the back in the fleece. I requested a RMA# which I DID received! I had to get it back in the mail within 3 days was their rule for returns & give 2nd choice if first option is not available. I sent it back UPS the next morning! From this point after numerous emails & calls to 2 numbers NO RESPONSE IN ANY WAY!!!!! Finally reached someone named Mike who seemed surprised to pick up for a customer, he didn't answer w/a company name and said he would refund my money. I asked well have you not had the coat all this time ? Oh let me check he said. He checked all my info and said he would send the coat out the next day which was 01/14/2013. Of course I don't have it still or a refund and the mailbox for the phone for Jizzletech is full 1-718-791-2207.The other # I have on the shipping label is Jim Shaw 888-810-4298 just takes messages. These are always called during their bussiness hours!