Disk Antivirus Professional
Complaint 209713 Details
- Date Occurred: 02/10/2013
- Reported Damages: $161.99
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I DIDN'T KNOW THAT THIS WAS A SCAM...THEY KEPT SENDING ME MESSAGE'S THAT MY ANTIVIRUS NEED RENEW...SO I RENEWED IT AND THEY TOOK 92 DOLLARS PLUS CHANGE OUT OF MY ACCOUNT ON MY DEBT CARD I GAVE THEM...IT MESSED UP MY COMPUTOR & MY BROTHER HAD TO DOWN LOAD A SOFTWARE THAT COST ME 69.99 TO GET THIS FAKE ANTIVIRUS OFF MY COMPUTER...SO NOW I WANT MY MONEY BACK...THEY HAVE A WEBSITE THAT I WROTE TOO TELLING THEM I WILL PRESS CHARGES..http://sys/cougarsupport.net/ they have a phone number I never got an answer at 1800-352-0375.. the order number they sent me to my email was 27097.. please help..thanks connie
- CONSTANCE SBID #be72ac0800
- Posted 02/11/2013
Comments
- Andrey SBID #83dcf7bc68
- Posted 02/13/2013
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This is a fake warning, because Disk Antivirus Professional is a fake anti-spyware tool. It displays many other fake alerts to scare users into believing your system is in danger. You may remove Disk Antivirus Professional rogue with any program (McAfee, Avast, MBAM, MSE, Trojan Killer, etc.). But!!! You will have a problem running them. The rogue will block your attempts to run security software you choose. To fix this problem, you need to do the following:
1. Enable the display of extensions.
2. Run Explorer by clicking Win+E.
3. Go to the folder --> C:\Windows\system32
4. Copy two files --> cmd.exe and taskkill.exe and transfer them to your desktop.
5. Rename those files on the desktop --> cmd.exe into explorer.exe and taskkill.exe into iexplore.exe.
6. Run from the desktop renamed file cmd.exe (now explorer.exe).
7. In the opened window type iexplore /FI "WINDOWTITLE eq Disk Antivirus Professional" /IM * /F
Press "Enter".
8. Now download the security program you prefer to remove Disk Antivirus scam. Video guide on how to do it can be found here - http://virusremovalvideos.blogspot.com/2013/02/disk-antivirus-professional-fake-av.html -
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Company Statistics
- Complaint Against Disk Antivirus Professional
- Complaints Filed: 2
- Reported Damages: $221.98
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.