DVD Gator
Complaint 213423 Details

  • Date Occurred: 12/27/2014
  • Reported Damages: $140.00
  • Location: Canada

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered the Dark Shadows collection on 12/27/12. After 5 weeks and no DVD's, I sent an e-mail to customer service.I received an e-mail from Kevin Williams, Customer Support Manager, stating he was going to order a "FULL Internal Trace" on the order which would take another 3 to 5 days. He promised to reship the order overnight at the company's expense if I didn't receive the original order one week from the initiation of the trace. I never heard from him or the company again! I reported the fraudulent matter to my bank and they have given me a temporary refund of $140.00 while they investigate my complaint.

  • Seeking Resolution: Other
  • I want to inform consumers how dishonest DVD Gator is with their false advertising and promises.

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Business Profile Summary

  • DVD Gator logo

Company Statistics

  • Complaint Against DVD Gator
  • Complaints Filed: 231
  • Reported Damages: $22,158.79
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.