JustCloud
Complaint 213588 Details
- Date Occurred: 02/22/2013
- Reported Damages: $300.00
- Location: UK
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
This company claims to provide unlimited backup service, but see the email I recived from them today. They have not back up a new file in over 2 months and claimed it was a software issue. NOW THE TRUTH IS OUT!
Email I received from JustCloud putting a hold my unlimited account. I have 2.3tb currently. Adding a few gb per week.
Hi George,
Thank you for your email.
Regrettably due to heavy use of network resources a temporary hold has been placed on your account. Although we offer unlimited backup space we cannot offer an uninterrupted service if a users upload is detrimental to other users of the service.
You may find our business plans better suit your needs, you can switch to a Home Office plan which gives you unlimited free external drives, network drives, and 1GB+ file upload for just $9.95/month and switching is as simple as just clicking the business link that will be inside your control panel or visiting https://my.justcloud.com/business-compare
Our business plans do cost a little more however the server infrastructure is therefore better suited to heavy users of the service. I strongly recommend the conversion.
We would like to apologize for any inconvenience this issue has caused.
Kind regards,
--
--
Philip Holstein
User Experience Team
www.JustCloud.com
--
Why not check out our new Help Centre: http://www.JustCloud.com/help-center
- Seeking Resolution: Other
- THEY NEED TO HONOR THEIR CONTRACT TO PROVIDE UNLIMITED BACKUP SERVICES
- Anonymous SBID #b3c9ce378c
- Posted 02/22/2013
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Company Statistics
- Complaint Against JustCloud
- Complaints Filed: 100
- Reported Damages: $682,375.46
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.