DVD Gator
Complaint 214416 Details
- Date Occurred: 01/30/2013
- Reported Damages: $140.00
- Location: DVDGator.com
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Order #12263 $140.00 100% Gauranteed
I started corresponding with DVDGator.com on 1/20/13. I wanted to know how they could sell the complete set of DARK SHADOWS for only $140. I was worried about the condition it would arrive and I didn't know how they could give me a replacement disk at any time if a disk is damaged in any way. On 1/21/13 I rec'd an email reply from Gordon Kennedy, Customer Support Manager, that the price was a holiday sale price and DVDGator deals in large volumes to get that price. I quote "We know of the guys in China, they ship junk. Our set is official. You will love this box set". I was still was skeptical an emailed Gordon, the Customer Support Manager, again and asked several questions that I wanted answered. On 1/21/13 he emailed again and I quote "Yes, this is the complete series. There are no missing DVDs. If your not happy for any reason, you can get a full refund. We stand behind our product and would replace any disc at anytime".
Well, it's now February 25, 2013 and I still have not received my set of Dark Shadows or a complete refund.
This is the second time I have been scammed with buying the complete set of Dark Shadows. I am now out $490.00.
- Seeking Resolution: I'm Looking for a Refund
- Refund Amount: $ 140.00
- ArizonaLady SBID #6593baf789
- Posted 02/25/2013
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Company Statistics
- Complaint Against DVD Gator
- Complaints Filed: 231
- Reported Damages: $22,158.79
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