DVDMoose.com
Complaint 215566 Details

  • Date Occurred: 12/17/2014
  • Reported Damages: $60.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered a DVD box set from this company on December 17th of 2012, and received a shipping confirmation on December 18th. Prepared for the Christmas season to delay deliveries and aware it could take up to three weeks I thought nothing of it when I didn't get it for Christmas, or even at new Years.

However, as of the day of this complaint (Feb. 28th) I have still not received this order after numerous communications with this company. First they say it was shipped and they were investigating. After two weeks of nothing, I contacted them again and they told me it was stuck at customs (which makes no sense, as it was supposedly being shipped from one Canadian city to another). After ANOTHER two weeks I attempted to contact them again, demanding a refund, and the e-mail bounced back to me, where I also learned the sight was now down.

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Business Profile Summary

  • DVDMoose.com logo

Company Statistics

  • Complaint Against DVDMoose.com
  • Complaints Filed: 109
  • Reported Damages: $18,547.10
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