Optima Cigs
Complaint 220193 Details

  • Date Occurred: 02/25/2013
  • Reported Damages: $116.93
  • Location: Florida

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Waiting for my promised refund since Feb 25th, 2013. Made numerous phone calls, waiting on hold for over 40 minutes each time, and getting nowhere. When I finally spoke with someone I was guaranteed a refund as soon as my product was returned. I followed their specific guidelines and shipped the item back on 2/25. It is now 3/15 and I have gotten nothing. Just spent another 47 minutes on hold, when I was initially told that my wait time would be no longer than 10 minutes. I am angrier than I have ever been before. These people should be put in jail!

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Business Profile Summary

  • Optima Cigs logo

Company Statistics

  • Complaint Against Optima Cigs
  • Complaints Filed: 76
  • Reported Damages: $9,210.53
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