Collagenta
Complaint 223023 Details
- Date Occurred: 03/25/2013
- Reported Damages: $148.82
- Username: Collagenta
- Email: [email protected]
- Location: UK; US and Canada phone # is - 800-986-5613
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I was on a website, Monster.ca researching employment opportunities. I completed a survey for Monster.ca and was offered a free gift for doing so. I was given a choice of a face moisturizer, from Collagenta, or a second gift. I chose the Collagenta face moisturizer. I was told the total charge was $4.95 for shipping and handling which I agreed to. I received the Collagenta product and was charged $4.95 for this gift as specified. Then, on a second credit card statement, I was charged another $148.82 for this product, which I in no way authorized. I have called my credit card company which is issuing me a new card, and is reporting this incident as fraudulent. I refuse to pay for something I did not authorize. When I attempted contacting Collagenta direct, I could not get through to resolve this matter which I am not surprised at. Please let everyone know that Collagenta is a fraudulent company.
- Laurie SBID #cf8e1b8c9d
- Posted 03/25/2013
Comments
- ShirlR SBID #cd14d801db
- Posted 04/21/2013
- I have just been in correspondence with this company - there is definitely some sort of scam going on. Luckily I have complained about the product, and am returning it. They have made a fuss, then offered it to me at half-price, despite the fact that I'd said I'd had an allergic reaction to it. Amazon seem to have an identical product for £9.99 and Collagenta's price is almost £100!! They rely on the fact that people haven't read all the blurb - which isn't readily clear from the off anyway. Do not trust them, and do not recommend this product to anyone!
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Company Statistics
- Complaint Against Collagenta
- Complaints Filed: 204
- Reported Damages: $53,727.33
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