Locator News, Inc.
Complaint 225692 Details

Well, I just signed up with them today and they are nothing but a SCAM! It is hard to research them beforehand because they do not give their real company name until after you sign the policy that is emailed to you. When I initially called, the customer service person was very friendly. We went throught the criteria of the rental property that I required. Namely, 4 bedroom single home located in either Warwick or LS School Districts. He said no problem...we have a lot of listings meeting your criteria, although the listings will be in alpha order, not by school district. I thought that I had thoroughly asked the appropriate questions before giving my credit card number. When I gained access to the listings, there were none that met my criteria. None were in the school districts desired. I was sent listings for row homes and apts. .. some up to 30 miles away! I immediately disputed the payment thru my bank. I also called the company to cancel and went up the ladder asking to speak to supervisors and managers to NO avail. Apparently, because I signed an emailed policy. I contend that they did not deliver the service for which I paid. Therefore, want to cancel the service.