Semprae Laboratories
Complaint 227041 Details
- Date Occurred: 04/02/2013
- Reported Damages: $49.95
- Location: Duncan, SC
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I ordered a free sample from their company website and a couple of weeks later, I received a text alert that $49.95 is being deducted from my bank account . I was FURIOUS!! I contacted the company by phone and had to leave a message. I also emailed and the company responded by email the next day with these exact words from the customer service manager: "When you originally ordered the 2-pack sample, you were automatically enrolled in the Zestra Essential Rewards program which ships you out a full order (12 use bottle) 15 days after your original order. After that, the auto-ship will ship your product every 60 days." That's was NOT approved by me! I still haven't even received a package yet. When and if I do, I am responsible for getting the package to a post office, and making sure they receive it within so many days. Plus, I need to watch my bank account to be sure that they properly refund my account.
I have been scammed and greatly inconvenienced. I caution everyone to stay clear of any dealings with this company. DO NOT ORDER THE FREE SAMPLES or you will be scammed too.
Update: 04/30/2013
I refused the package from them on April 8, 2013 and directly scanned and dropped it in the mail box at the post office. Still nothing! Not even another email.
- Joy SBID #57273efcad
- Posted 04/05/2013
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Company Statistics
- Complaint Against Semprae Laboratories
- Complaints Filed: 2
- Reported Damages: $99.90
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