Austech Global Pay Ltd
Queja 238737 Detalles
- Fecha cuando ocurrió 02/06/2013
- Daños Reportados: $399.99
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
While trying to resolve a facebook issue I was routed to this company for resolution. They accessed my computer systems and supposedly installed protection for the fee of $399.99 for 2 years. I was told they would resolve any future issues and would remotely update software as requested. In April I contacted them to resolve a printer issue. They did not get back with me. I therefore resolved the issue through another source. When I finally reached Austech and filed my complaint they said they would credit my card with $100.00 as a sign of good faith. This did not happen. I called them again on 5/7/30 to ask why. The person answering the phone sounded confused. My contact person, Nancy, is no longer employed there. I was to receive a call back on 5/8/13. This did not happen. Today I tried calling their 800-678-0869 number. There is no answer. I sent an e-mail to [email protected] and am waiting for a reply. Of course, I feel this is not an upstanding company and am hoping you can get me some kind of resolution.
Update: 11/06/2013
You uncovered fraudulent practice within Austech. I was directed by you to present this to PayPal which I did. With your supportive evidence I was able to recover all but $30.00 of my "investment". Thank you so much.
- Theresa SBID #a0d51ad3d2
- Publicado 05/09/2013
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- Queja Contra Austech Global Pay Ltd
- Quejas Presentadas: 3
- Daños Reportados: $869.98
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.