Money Plus Saver
Complaint 238820 Details

I received a notice from my bank that said I had overdrawn my account. I pulled my account up online and there was a "weird" thing on my account. It gave a check number and no information. I called up my bank because I was a little confused. I proceeded to explain to my bank that I don't write checks. The lady from my bank proceeded to tell me that this was an online generated check to Money Plus Saver. I told them that I'd never heard of this company. The bank provided me with the phone number and an order number. I call the company and the first thing out of the girls mouth was that they would never do such a thing. She then asked me to provide her my banking information so that she can locate me in the system. I said no. I then asked her why she couldn't pull me up by my name or by the order number my bank provided me. She's like that's not how we do business. I asked to speak to a supervisor about 15 or 20 times. She refused to transfer me. I was getting very upset. I kept asking why she refused to help me then she read off her script and hung up on me. These people need to be stopped!!!