TB Dress
Complaint 242316 Details

  • Date Occurred: 05/20/2013
  • Reported Damages: $238.00
  • Location: CHINA
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered my wedding dress from this company, foolishly without researching reviews from other customers first. The dress was supposed to ship in 8 days. It has been about 4 weeks and still no dress. I can no longer access my account on the tbdress website (that is when I can access the site at all). I emailed requesting to cancel my order (since I cannot get anyone at the phone number on their website), but the response stated they were going to "rush my order through." I immediately responded that I wanted to CANCEL my order not have it "rushed". That has been over two weeks and I still no further response and no refund. I have been forced to escalate this matter to a formal PayPal dispute AND I had to buy another wedding dress which has seriously affected my budget. I highly recommend NEVER using this company or at least researching complaints before you buy.

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Business Profile Summary

  • TB Dress logo

Company Statistics

  • Complaint Against TB Dress
  • Complaints Filed: 191
  • Reported Damages: $59,823.70
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