Starwash In Miller Place,NY
Complaint 243440 Details

Brought car to car wash for wash only personnel brought car into fast-lube by error---wrong car oil was added to the car---overflow! upon leaving car wash the car engine seized Mechanic who had changed oil week before stated too much oil was added to car---a different oil than the synthetic that was originally used second opinion by another mechanic--same diagnosis went five times to speak with owner who never showed up. Asked employee if possible wrong vehicle done and was told "I am sure it has happened." Manager scolded employee and told him to refrain from speaking with me. Car is off the road needing a new engine.

Owner refuses to call me back and is never on the premises. Thank you, Kathy p.s. it is an older care but is in great condition, had just been inspected