BeFunky Online Photo Editor
Complaint 243607 Details
- Date Occurred: 05/23/2013
- Reported Damages: $24.95
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
VERY UNHAPPY - WARNING: "BEFUNKY" Photo editor really is just that. I tried in good faith to request to cancel this "PREMIUM SERVICE" & get a refund of my money the same day I was billed for this transaction. Got a email back from Derric @ support and he said he can't issue a refund. This is very poor customer services, if I don't want this services & I have not used it yet this "BeFUNKY" online business should refund my money. Very Unhappy!
- Chris SBID #b0a24e60c9
- Posted 05/23/2013
Comments
- BeFunky SBID #bc87035e78
- Posted 05/24/2013
-
Hi Chris, we informed you when you signed up that it was a recurring charge. We also sent out a reminder email before charging you that informed you to cancel your subscription at any time before the end of your billing cycle to avoid the charges. We do not issue refunds and you were informed of this policy in the terms of service you agreed to when you signed up. www.befunky.com/terms/
You will continue to have access to your account and all the features of your subscription until the end of your billing cycle. Feel free to cancel your account at anytime to avoid any future recurring charges. www.befunky.com
Best regards,
Derric -
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Company Statistics
- Complaint Against BeFunky Online Photo Editor
- Complaints Filed: 2
- Reported Damages: $49.90
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