Virgin Gaming
Complaint 246272 Details
- Date Occurred: 05/01/2013
- Reported Damages: $1,550.00
- Location: Xbox Tournaments . internet.
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Virgin Gaming launched a brand new app and Challenge series on April 9th. It was a month long tournament giving cash on a daily basis to the person who won the most games and the person who played the most games. Over this month I accumulated 1,550$. I played for about 20 hours a day for about a month straight. The day after I was credited with a 900$ bonus for being the Monthly winner ( I have photo's of them advertising my name as number 1 on facebook)I was locked out of my account. I wrote a support ticket asking them what the problem was? they told me that because I had made another account years ago. They told me it was no big deal and they will delete the old account and I was free to sign in. Well I couldn't sign in. I was still locked out. For a month straight I emailed , and they replied with robot like responses. Finally on 5/29 they sent me an email telling me I have been banned for not asking permission to create a second account. The account I used for this Tournament is the same account they had no problem taking a 100$ from last summer. I hope someone can help me
Thank you.
- Richard SBID #e4d17f970d
- Posted 05/30/2013
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Company Statistics
- Complaint Against Virgin Gaming
- Complaints Filed: 20
- Reported Damages: $108,958.09
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.