Collagenta
Complaint 250223 Details

  • Date Occurred: 05/31/2013
  • Reported Damages: $120.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

DO NOT ACCEPT ANY 'FREE' SAMPLES FROM THIS COMPANY. They are total thieves. I accepted a £4.99 'free sample' which I later discovered had cost me twice, once at £4.99 and another at £1.99. This was supposedly for p+p so I just let it go. Then I receive my Mastercard statement and there is a charge for £97.50. I rang the company and a rude, aggressive, abrasive individual (male)took the call. He bellowed at me that this was all my fault and that I had accepted the terms and conditions of the 'offer' which (apparently) was that if I did not return the product within 2 weeks I would be charged full price for it. This is complete(Inappropriate Content Removed). At no point were these 'terms and conditions' EVER displayed. I was promised a £30 refund as a 'goodwill gesture' and an email from them confirming that I would receive no more of their (Inappropriate Content Removed). Of course neither the email nor the refund ever materialised.

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Business Profile Summary

  • Collagenta logo

Company Statistics

  • Complaint Against Collagenta
  • Complaints Filed: 204
  • Reported Damages: $53,727.33
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