Hollister
Complaint 250274 Details

Hollister is falsely advertising "Up to 50% off" and they do not have 1 single item that is actually 50% off. I spoke with the online chat department and they told me themselves that there isnt any items that are actually 50% off. I kept the chat session. See it below:

" Let me grab a rep to chat with you.

You are now chatting with 'Quidea'

Quidea: Hey, what's up? How can I help you today?
Lauire: Why isnt the 40% coming off of the clearance items
Quidea: The promotion is already reflected in the items prices.
Lauire: that isnt true, as I purchased a couple of these items already and bought them for LESS
Quidea: I understand the prices are 40% off the original price.
Lauire: well that is ridulous
Quidea: Sorry about that.
Lauire: that isnt good at all
Lauire: and you also have the "Up tp 50% off" which is a JOKE as I do not see any items for 50% off
Quidea: The items are up to 50% off.
Lauire: Hollister isnt anything like they use to be. The sales use to be AWESOME
Quidea: Sorry you feel that way I will document your feedback for action on better.
Lauire: yes thats what I said "Up to 50% off" but there isnt any items that are actually 50% off
Quidea: Some items are 20% off and some are higher not the full 50% off.
Lauire: EXACTLY...not one item is 50% off
Quidea: Yes, you are welcome to place your order and email us at [email protected] to have price adjustments on your order.
Lauire: THAT IS FALSE ADVERTISEMENT and you JUST admitted that so NOW I have a case with the Consumers Affairs
Quidea: Ok.
Lauire: I have forward this message to them already
Quidea: Ok, sorry for your troubles today.
Lauire: ANd NO I cant order and then ask for 50% off...who are you and you dont even know your own job....LOL
Lauire: THANK YOU
Quidea: Anytime, feel free to let us know if you have any more questions!