TB Dress
Complaint 251760 Details
- Date Occurred: 06/18/2013
- Reported Damages: $170.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
PRAY NOTHING GOES WRONG!!!! If it does they could care less! Customer satisfaction is not their top priority. I ordered a dress from this site. My shipping date came and went without notice. Suddenly the dress arrives crammed in a small box with loose beading and a endless hem. I am ticked off! I requested a refund for the dress and they say "sorry, you can fix it yourself, it's easy." Who does that?!!!! I have been requesting a refund for three weeks now, and now they appear to be ignoring me because I am asking to speak with someone higher. They have tarnished my wedding experience with their lack of customer concern and unprofessionalism. Also, this company has found a way to post false reviews on some sites to boost their rating. Do your research please!!!
- Sonja SBID #ab3ec3ac18
- Posted 06/18/2013
Comments
- tbdressreceptionist SBID #352c112cc0
- Posted 06/20/2013
-
Dear ,
Thnks for letting us know Tbdress's problem.With regards to loose bead a endless hem,this might be caused during transportation or might be the carelessness of TBdress quality check,anyhow I apologize for this unhappiness brought to you. Would you please let me know your order number or you may contact Email: Customer Service Dep. [email protected] or call +86-10-62904338 to reach TBdress after-sale for a remedy of your complaint.
Looking forward to being your better and better service.
Let me know if you have further help.
Kinds and regards
TBdress Team -
- thumb up
- 0
- thumb down
- 0
- flag
- Rose SBID #58d7bfd97c
- Posted 06/20/2013
- I am sorry for problems you had with TB dress. I think we should advice the company on areas where it needs improvement for better services. Online shopping has been the latest best methods that I like using to shop. I have been comparing different websites and for clothing I have liked Tbdress .This site has some improvement compare to the rest. If only the work on refund policy I think it will be nice. The cancellation of the order time should be lengthen .I have shopped at Tbdress like 5 times and so far the site is fair on terms of service. Their pricing of the products are quite cheap.
-
- thumb up
- 0
- thumb down
- 0
- flag
Similar User Submitted Complaints ▼
TB Dress Complaint 365730 for $25.21
-
I am not happy with TB dress service delivery. I ordered an item on 1/9/18. It is now 2/4/18, and...
-
Deatrice
- Posted on 02/04/2018
Do You Have a Complaint?
Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!
Submit a Complaint NowBusiness Profile Summary
Company Statistics
- Complaint Against TB Dress
- Complaints Filed: 191
- Reported Damages: $59,823.70
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.