Collagenta
Complaint 253985 Details
- Date Occurred: 06/19/2013
- Reported Damages: $148.82
- Location: Online - not sure where located
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I got a "thank you" screen after either filling out a survey or purchasing something online, I can't remember. The offers were for several personal care products and I chose the Collagenta, for which I was only to pay a minimal amount - shipping only, plus a small fee. Two months later, I have a charge on my credit card for $148.82 and the customer service department explained that the trial was a 2-week offer, after which I was to return the product if I didn't like it.
I checked their website, and it certainly looked nothing like the page I ordered from. It clearly states that there will be a charge, whereas the "thank you" screen did not.
I am upset at them, but at myself as well, since I NEVER order these things online - never respond to unsolicited ads, am always suspicious, and read every word. Having read other complaints, and knowing my own habit of reading carefully, I am convinced that there was absolutely nothing to warn victims of this scam.
To make it airtight, there is no way for me to retrieve the site I ordered from. Lesson learned for $150. I hope they go bankrupt.
- Tanya SBID #2884cd6c2d
- Posted 06/26/2013
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Company Statistics
- Complaint Against Collagenta
- Complaints Filed: 204
- Reported Damages: $53,727.33
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