Optics Fast
Complaint 255510 Details
- Date Occurred: 06/02/2013
- Reported Damages: $557.94
- Location: Brooklyn, New York
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I placed an order for Oliver Peoples sunglasses with prescription lenses on May 30, 2013. On June 2, 2013, my credit card was charged $557.94, and based on the information shown on the OpticsFast website, I was under the impression that I would be receiving my sunglasses in seven days or so. The only communication I received from OpticsFast regarding my order (other than the email confirming that my credit card had been charged) was an email stating that I would receive a tracking number as soon as the item had shipped.
It is now July 2, and I have not received my sunglasses. I contacted OpticsFast and was told by Becky that the frames are on back-order. A legitimate business does NOT charge a customer's credit card before an item has shipped, and definitely NOT when an item is out of stock, so I canceled the order. Becky then sent me an email stating that I will be charged a 20% "cancellation fee" for canceling the order. When I told her I do not agree to such a charge, she sent a snotty email stating that I do not have to agree and that they have the right to charge this fee because they will be stuck with these frames and lenses.
I am now in the process of filing a complaint with the Attorney General and the Better Business Bureau. Be forewarned - this company is NOT a legitimate business and will steal your money!
- Anonymous SBID #4260a4bc31
- Posted 07/02/2013
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Company Statistics
- Complaint Against Optics Fast
- Complaints Filed: 74
- Reported Damages: $22,443.46
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