SmileProdirect
Complaint 255627 Details
- Date Occurred: 07/02/2013
- Reported Damages: $35.34
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I ordered what was presented as a SAMPLE tooth whitening stick. After separate and unexplained charges of $1.03 and $3.87 were made to my account, I received two paks of tooth whitening trays with gels - not what was advertised.
A few days later my account was charged $94.31. When I called on June 22, 2013 to inquire why, I was told this was for the first of a series of such products I would receive and would be charged costs and shipping for. I immediately cancelled any and all such items and said I would return the unopened, unwanted, not ordered items, which I did on June 24, 2013.
According to my USPS tracking form the return was received by the Smile Products company on June 27, 2013.
On July 2, 2013 my account was credited with only $60 from the company. Therefore I am claiming a balance OF $35.34 due to me, excepting an normal shipping cost to the sender of #3.87.
NO explanation of the withholding of $35.34 has been made by the company and they have the unopened, unused product, valid for resale, and $35.34 of my money for NO benefit to me. I am filing this complaint for return of these funds asap.
Update: 07/02/2013
As charges to my account show only on my files, these would be shown only under strictly private circumstances to protect my account information and access.
- Victoria SBID #8c70e55a46
- Posted 07/02/2013
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Company Statistics
- Complaint Against SmileProdirect
- Complaints Filed: 9
- Reported Damages: $797.35
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