Collagenta
Complaint 261112 Details

  • Date Occurred: 05/28/2013
  • Reported Damages: $165.15
  • Location: london
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

i like many other saw the advert to get a free trial of Collagenta for just the postage of £2.95 so i went ahead?? do i wish i didnt the bottle arrived full size at the time i didnt know it was! used it once if maybe a little more.didnt realise they had taken £97.82 from my account 28th May. On the 26th of June another bottle arrived that i hadnt ordered?? so my husband told me to check my bank account i found they had taken the payment in May and then a payment for £67.33 the day i actually received the second bottle?? cancelled the card at the bank put a block on them so they can not take out any more money?? . Also stopped auto delivery with them that i didnt even know i had ? I then got an address to return the bottles as i thought for a full refund but guess what no full refund. they will only refund the £67.33 not the £97.82 email after email girl after girl and they still say no as i kept the bottle over the 30 days even though no info to return if i wanted to no details at all??.
I need help has anyone else managed to get any money back and how ??
Tina

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Business Profile Summary

  • Collagenta logo

Company Statistics

  • Complaint Against Collagenta
  • Complaints Filed: 204
  • Reported Damages: $53,727.33
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