Purifyre.com/
Complaint 263019 Details
- Date Occurred: 06/21/2013
- Reported Damages: $92.00
- Location: Salt Lake City, Utah
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
My wife ordered a free satisfaction gauranteed trial offer of health supplements from this company (paying just shipping and handling). She did not like and attempted to contact the company several times to advise she did not want to recieve any more product...the company apparently does not adequately support their customer service phone line, as each time she was on hold for 10-15 minutes without success.
The company charged us $92 two weeks later for the trial product, and then again 10 days after that for another $98 for a second order that we did not want. We returned the product and finally were able to get someone on the line to ask for them to refund the exorbitant fees. They returned the $98 charge, but said their system was having problems processing the other refund (for $92). They advised (name: Emma) that I would be contacted the next day to sort out the second refund. I was not contacted and now cannot reach anyone on their customer service line-I held for 20 minutes without success.
This company has scammed us, and likely many others. A quick google search reveals many other similar complaints of unfair and fraudulent business practices. Please help.
Thanks
- Andrew SBID #a3b1d44907
- Posted 07/29/2013
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Company Statistics
- Complaint Against Purifyre.com/
- Complaints Filed: 14
- Reported Damages: $1,941.86
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.