Candy Crush Saga
Complaint 265235 Details

  • Date Occurred: 08/07/2013
  • Reported Damages: $20.00
  • Location: Auckland NZ
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Having used my bonuses to support me through level 161. I achieved success only for the game to Crash on me before I was acknowledged with the correct number of Stars and then moved onto the next level. Having tried several times to kick start the game I finally shut down and rebooted. However once I started Candy Crush again I'm still on the same level. I've wasted the use of my extra bonuses. Not fair!!!!
I had a similar problem the other evening when the game ended and the icon came up to say that if I wanted to continue I could buy help with extra time. I agreed only for the service to break down and could not be accessed. More bonuses wasted. How can I move up to the next level without having to buy more bonuses? How can I prevent this from happening again? Whay is the game crashing more frequently?

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Business Profile Summary

  • Candy Crush Saga logo

Company Statistics

  • Complaint Against Candy Crush Saga
  • Complaints Filed: 95
  • Reported Damages: $1,012,663.34
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