E-Cigs Brand
Complaint 269986 Details

This company is scamming people both in the USA and here in the UK although USA based, I am a disabled man in the UK and I told this company on the phone when I purchased a not so free trial that I did not wish to be put forward for any other purchases apart from the trial at the post and packing cost, the sales person on the phone agreed and took my credit card details for the post and packing only, next thing you guessed it I have been charged more money from my card for more products I do not want, the terms and conditions are not very clear and the advertising for this trial is very missleading, it is infact nothing more than a scam to get your credit card details, nowhere on the internet advertising does it state it is a 15 day trial and you must return the product if you no longer wish to participate yet if you are lucky enough to get through on the phone to them and cancel (I have not been able to get through yet!) it is reported by others in the same situation that you must return the product unused? how can that be a trial?
I have sent emails with medical MRI scan details as proof I am disabled, I have no income just funds from my family to get me by untill my opperations on my spine and hip and they still fob me off with the same "you accepted this 15 day try before you buy bumf you did not cancell within the 15 days therfore bla bla bla" even though I told them at the start on the phone I did not wish to have this only to try it and they agreed? looking on the internet "what I should have done first" these people are scamming 100s of people a day and wrongly taking funds from their credit cards they need stopping.